0402 141 261

Privacy Policy


Welcome to Up2Date Administration. We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you engage with our services.

Information We Collect

We may collect the following types of personal information:

  • Contact Information: Name, email address, phone number, and business address.
  • Financial Information: Bank account details, tax file numbers, and other financial data relevant to BAS, payroll, and bookkeeping services.
  • Employment Details: Information related to payroll services, including employee names, salaries, and superannuation details.
  • Business Information: Details about your business’s financial status, including records related to accounts receivable/payable, bank reconciliations, and financial reports.

How We Use Your Information

We use your personal information to:

  • Provide and manage our BAS agent services, financial reporting, payroll processing, and bookkeeping.
  • Communicate with you regarding your account and provide updates on our services.
  • Ensure compliance with Australian Taxation Office (ATO) regulations and other relevant legal requirements.
  • Improve our services and tailor them to meet your specific needs.
  • Process transactions and manage billing.

How We Share Your Information

We do not sell or rent your personal information. We may share your information with:

  • Third-Party Service Providers: We may engage third parties to perform functions on our behalf, such as IT services, payment processing, or data storage. These third parties are obligated to maintain the confidentiality of your information and use it only for the purposes for which it was provided.
  • Regulatory Authorities: We may disclose your information if required by law or to comply with legal obligations, including ATO regulations.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, use, or disclosure. This includes physical, electronic, and procedural safeguards to maintain the security and confidentiality of your data.

Your Rights

You have the right to:

  • Access and update your personal information held by us.
  • Request the deletion of your personal information, subject to legal and regulatory obligations.
  • Opt out of receiving marketing communications from us at any time.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please get in touch with us at:

Phone Number: 0402 141 261
Email Address: melanie@up2dateadmin.com.au

Complaints

If you believe that your privacy has been compromised or that we have not adhered to this Privacy Policy, you can complain to us. We will investigate and respond to your complaint promptly. You also have the right to complain to the Office of the Australian Information Commissioner (OAIC).

Thank you for trusting Up2Date Administration with your personal information. We are committed to safeguarding your privacy and providing exceptional service.